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Google Workspace

Google Workspace
Formerly G Suite

Overview

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Business Starter

$6

Cloud
per user/per month

Business Standard

$12

Cloud
per user/per month

Business Plus

$18

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month per user
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Product Demos

Google Workspace Macro Converter Add-On

YouTube

See what’s new in Google Workspace

YouTube
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Product Details

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.


Google Workspace Competitors

Google Workspace Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Workspace starts at $6.

Microsoft 365 and Zoom are common alternatives for Google Workspace.

Reviewers rate Usability highest, with a score of 9.1.

The most common users of Google Workspace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(989)

Attribute Ratings

Reviews

(1-25 of 52)
Companies can't remove reviews or game the system. Here's why
Russ Michaels | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Reseller
I use it on a daily basis for myself and my business, I also use it for my family and resell it to clients. It is primarily used as a secure business email solution and cloud storage. I find it preferable and more secure than Office 365, and easier to manage.
  • secure email
  • domain alignment
  • anti-spam
  • cloud storage
  • customer support (terrible)
  • Partner support (realy really terrible)
  • downloading mail from external sources
I used to love it back when it was google apps and gsuite, except for the partner support (PPS) which has always been absolutely diabolical and incompetent. PPS cannot be contacted by phone at all, only ticket, and it takes them weeks or months to reply to every email. It is the worst support I have ever experienced in my opinion. The tech support used to be good, but now that has gone downhill as well. They have obviously outsourced that to ..., and the support are now completely incompetent (I feel) as a result and have no idea how Google Workspace even works. This is now the case for all Google services it seems. When you contact support, you don't expect to end up providing support to them and having to explain to them how their own product works, but that is exactly what I end up doing because they are so useless. As is typical for outsourced support, you usually get nonsense replies and have to repeat the issue 10 times and tell them to read the email properly over and over again before you get any reply that is actually related to your question.
Score 8 out of 10
Vetted Review
Verified User
We are using Google Workspace in our organization for emails, calendar, meetings and drive storage. Before consolidating all those services under Google Workspace we had them spread among different tools. Now we have everything under one umbrella, with easy management of users and an interface that is familiar to everyone.
  • E-mail client
  • Calendar and meetings
  • Documents sharing and storage
  • Integration with Apple Mail app
  • Integration with Apple Calendar app
  • File management in the Drive app
Google Workspace works perfectly smooth when used in the web based solutions provided by Google and visited through Chrome. The little hiccup happens when the apps are accessed through Apple solutions, like Safari or Apple Mail. Other than that, there are no downsides to using Google Workspace in our company.
Score 1 out of 10
Vetted Review
Verified User
Utilized for management of corporate email addresses and file storage for many years. The quality of support and complexity of data migrations have been declining every year.
  • Industry standard tool for corporate email management.
  • Complete lack of sales team support.
  • Inability of the support team in solving simple issues.
  • Complex data migration system, to force clients to remain current users.
Basic corporate needs, such as mail management for SMEs and or large enterprises are actually to get support for necessary customizations.
Score 8 out of 10
Vetted Review
Verified User
We migrated to Google Workspace primarily for email. We initially provided our own email services which is more difficult that it sounds and generally more trouble than it is worth for a small company. Dealing with spam, poor IP address reputation, and deliverability are all very difficult to control, especially when using a cloud provider where your email reputation might depend on your neighbour in the same IP block. When we used our own email servers we often had deliverability issues when sending mail to Gmail and Live email addresses. We were also always worried that our server might turn into an open relay for spam mail.

Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
  • Pricing is a little bit higher than other services
  • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
  • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
Google Workspace is well suited to companies that need reliability, especially for email. Having access to Google spam filters is probably the best feature Workplace offers. The chances of a phishing email landing in one of our inboxes is practically zero. External emails are also marked as such, so it is harder for a bad actor to impersonate somone from our company and breech security.
Muzaffar Mohammed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Google Docs is a hub for accessing project documentation, SharePoint, and email. We’ve been able to access what we need from anywhere without worrying about lag or loading times. Gmail is an efficient email service with a simple user interface. Chatting through Google Chat has allowed us to have meaningful conversations without needing to be in the same office space.
  • Easy to share files.
  • Realtime collaborations in documents.
  • Can review the history in G sheets
  • Data storage in cloud
  • Can access data across the globe.
  • Google Meet
  • Google Drive
  • Shared Docs
The cloud service from Google (G-Suite) has a great feature for sharing documents and working/editing them with other people. I've found that it's nowhere near as time-consuming to write copy for my clients by collaborating on the document through G-Suite. [Google Workspace] G Suite is solidly my favorite software for email management. Though it took some work to get used to, being able to mix both personal and corporate mail in one place has made me appreciate its intuitive interface.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Google Workspace for many purposes. We use Slides for our quarterly presentations. We use Sheets with an extension to sync with our CRM (Copper). We use Docs to draft departmental guides/rulebooks. We use Google Meet for inter-company meetings. We also use Google Drive to store media from Zoom recordings, as well as for future social media posts. And of course we use Google Calendar for each team member's work schedule.
  • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
  • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
  • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
  • There's something about Google Docs that feels a bit...flat. Yes, it's a word processor so there's not much one can do but compared to Apple Pages, the aesthetic of Google's templates is very bland.
  • File management is a nightmare in Google Drive. The entire flow feels clunky and it winds up causing an extreme amount of disorganization within our company.
  • I do wish there were an option to download the entire Gsuite into one app, rather than having to download each program onto my mobile device. Since the Gsuite is kind of contained within one browser, the expectation is there for the apps to kind of exist all in one place. Instead, I need to switch from one app to another in order to achieve whatever needs to be done in each app.
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company is using Google Workspace across the entire organization for email, document storage, shared document creation/collaboration, remote calendar access, and meeting planning. It addresses all of the challenges that come with working in a remote environment with employees and being able to share information and collaborate.
  • Calendar management
  • Document sharing
  • Document creation
  • Team/cross team collaboration
  • Tasks/reminders
  • Email management
  • Shared tasks between users
  • Assigning tasks/reminders to other users
  • Features like charts/presentations in the suite
  • Customized integration with personal Google account
  • Better quality/application for Google Meet
Google Workspace is extremely appropriate for every size/scale business especially if they are remote. The ability to share, collaborate and integrate everything in your email is extremely helpful. I cannot think of a scenario where workspace would not be appropriate, maybe in a company with high level security restrictions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Workspace to organize, collaborate, and manage our core business tools. The simplicity of sharing with non-google users is one of the biggest advantages to all other collaborative business platforms. Google Workspace allows us to house all of our important assets and provides the backbone for business tools such as Gmail for business, Google Drive, Google Docs, Sheets and more.
  • File Storage
  • Email
  • Document processing and sharing
  • Collaborative spreadsheets
  • Offering a desktop Gmail app would be the absolute biggest advancement to the suite
All-in-one tool kit for most business applications including SSO (within google products) helps to further integrate things like Google Ads and Google My Business. Less appropriate would be things like Google Sites, as this service is very simple. With a little bit of emphasis on this, Google could potentially have a decent landing page builder on its hands that pairs nicely with Google Ads.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Single point of contact for all file information, project management resources and client contact. Acts as our main email repository and file management solution. We use features such as emails through gmail, email aliases for continuity, google docs, google sheets, google slides, google drive for file storage and sharing, google photos, YouTube and occasionally google calendar. We use multiple accounts for multiple organizational units.
  • Email management and organization
  • File storage and organization
  • User management and resource allocation
  • Advanced email message processing rules and features
  • Email marketing and targeted communications thru mail-merge features
For mid sized companies where each user will have their own account for collaborating, sharing and using the apps and services. It is less suited if you have an existing email or separate institutional account, as the two services do not integrate well for messages. G-Suite is very user friendly and easy to adopt. The included features are robust.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Google Workspace in multiple organizations. First and foremost, Google's mail services are second to none. Organizationally, cloud access to calendars, drive, documents, etc. are a must-have for managing any business or organization. In my current position, our team uses Google Workspace to bring the whole organization together with calendar, room booking, docs, file sharing, etc.
  • Email
  • Calendar
  • Shared docs and files
  • Chat has always been sub-par. We use alternatives.
Google Workspace is a solid choice for organizations of any size. We use it with a team of 250, but I also use it for side projects with small teams and even have an "organization" for my personal email. Because its tools are so ubiquitous and integrated into most any platform, there are very few scenarios in which I wouldn't recommend using it. The only places where I wouldn't see it being appropriate — and I'm completely speculating here — would be if your organization had very strict privacy or security policies.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We as a business used Google Workspace tools to collaborate on multi-user files and cloud computing opportunities across our business. We implemented it in 2015 and have since consolidated our cloud software to exit the Google Workspace of products for another vendor, but I continue to use the tools personally where I can.
  • Multi user interface.
  • Autosave and version history.
  • Notifications
  • Sheets tools were lacking in comparison to other tools.
  • Government restrictive projects and lack of secure cloud locations.
It is very useful to use in a cloud environment, however, if you or your business works on various restricted programs, the higher level of secure cloud storage is required to remain in compliance.
Alan Balasundaram | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used by our entire organization for user management, single sign on, email, office productivity, and shared drive access. We split our usage between full access across engineer, operations, HR, and business development, and partial access for departments such as accounting, and legal. What would typically be done using a series of services (Active Directory, Exchange, SharePoint, NAS) is done through a single product suite.
  • Browser-based email client.
  • Cloud Drive Storage.
  • Google Sheets.
  • Calendar.
  • Management interface is lack luster.
  • Distribution groups.
  • API access to calendar features.
Google Workspace is well suited for startup, small and medium businesses. For very large enterprises managing large users are a granular level becomes next to impossible, and instead policy based controls offered by other competitors are more effective. Workspace provides access to a number of separate product families into a single subscription, which makes it ideal for smaller companies just getting started.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace [(formerly G Suite)] is our main email and calendar application across our organization. In addition, we use Google Meet for impromptu and scheduled internal meetings, as well as some external meetings. GMail and Google Workspace was selected as our main email platform largely due to user familiarity and its spam and malicious email filtering. When we have tried alternative email providers, even with security email filtering, we see an increase in unwanted emails.
In addition to these, we also utilize Google Workspace [(formerly G Suite)] as an identity provider for some internal tools using SAML Single Sign On. This, combined with syncing our Google accounts with our internal Active Directory service, allows us to access 3rd party tools securely and quickly.
  • Spam filtering in email
  • Single sign on
  • Calendar events combined with google meet
  • Easy to administer users and applications
  • Numerous plugins and 3rd party applications
  • Easy to use, familiar user experience
  • No dedicated client software as an option
  • Some products come and go quickly, so don't rely on non core products
  • Office applications are good for most, but lack some more advanced options
For most organizations, Google Workspace [(formerly G Suite)] is a great choice. It is easy to implement and only requires a browser to get going. It is also great for customers who are looking for a Windows-less office, as Google Workspace works well on chromebooks and mobile devices, as well as Linux and Mac clients, as it doesn't require client applications.
For customers who are tied into Microsoft's Azure or Windows environments, it is less well suited. This is mostly because many organizations that already use these services can find it easier to use the Microsoft suite of applications that duplicate what Google is offering, with many upgrades for Windows users.
Michelle Messenger Garrett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a one-person shop, I am the only user. I initially started using G Suite/Google Workspace when my email became unmanageable using Outlook. My website developer recommended moving to G Suite. It has simplified managing my email and has solved what had become a major problem for me, as I rely on my email, and of course, there isn't a day that goes by when I'm not using it.
  • Email management: This was the primary reason it was recommended to me. Makes a HUGE difference in how I manage my email. It also allows you to do things the free version won't.
  • Google Docs: I use these more now than I used to. It allows easy collaboration with clients.
  • Google Drive: I use this for not only docs but for sheets - which I'm using more of these days.
  • I think Google could provide more info on how to make the most of the product/app. I'm probably not doing everything I could with it to manage my business.
  • I use the very low-end version, so it works fine for what I need. I guess they could try to convince me to upgrade to the higher version, but I don't see them doing that.
  • I like the video component more than Zoom, so maybe they could market that a little more aggressively.
For email management, which is the primary way I use it, I really like it. Of course, it was hard to shift from what I was using, but once I got used to using G Suite for email, I really liked it. I use it all day every workday and have no real complaints.

I think if you're looking for more than that, you would either need to look at other tools or look at the higher-end version of the G Suite/Workspace.
Matthaniel Cowell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Right now, we use it to collaborate on documents, tasks, and other things. It's easy to share things between users and makes collaboration easier with team members. Additionally, some of the meeting integration features are handy and easy to use. We generally find Google Workspace easy for people to use, with a familiar layout that many employees are comfortable with.
  • Collaboration of documents and meetings.
  • Good basic MDM for employee management.
  • Great integration with many products and plugins.
  • Documents suite is good, but could be improved on.
  • MDM is very basic, with no real location tracking of devices, for example.
  • Messaging client implementation is confusing and inconsistent.
Google Workspace is well suited in environments that are OS agnostic and require a deep level of collaboration. However, if you are running an exclusive Windows/Microsoft environment, Office 365 might be a bit more appropriate. Google Workspace is all but essential for mass Chromebook management and handles Android MDM quite well, except for some obvious missing features, such as device location tracking from a centralized portal. iOS MDM features could use some improvement.
Jess Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used across the company. It is our primary email tool. We also use the Drive and various document features (such as Google Docs, Google Sheets, etc.). We integrate it with Slack and many of us have Drive on our local laptops. It helps us to collaborate across departments and externally (with clients and business partners).
  • Realtime collaboration in documents
  • Easy ability to share files
  • Ability to view and recover past version
  • The calendar customization and features are great
  • Email formatting is inconsistent
  • Email doesn't have advanced features like Outlook and Exchange does such as read receipts
  • Now that our company has grown, would like to see better ways to view/manage calendar availability
I think Google Workspace scales easily - it seems easy for our admin to provision new users. However, I wish when we added new employees, their calendars would automatically appear in my list of available calendars. Instead, I have to manually add each person, which led to some misses last year as we brought on a record 20+ new employees. And then seeing availability is also tricky. So I find calendar management less than ideal. Document collaboration is great! I love the ability to collaborate real-time on files, and now that they added the ability to upload/convert Microsoft formats, it's even better.
Kwame H. Baptiste | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is our primary calendar, email, and network sharing file repository for my company. We use the G chat, email groups, and SMTp services.
  • Email
  • Mobile security
  • Group email
  • Domain manegement
  • Domain level access to company emails
  • Domain level access to email forwarding and auto reply
  • Domain level management of email archiving during employee separation
Google Workspace is great for setting up new users and deploying apps to a domain or group. However, the managers cannot review or manage individual user's emails or setup mass auto-responses for users or mass management of signatures.
April 15, 2021

Great product

Adam Jackson FGCLP MAHRI | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Google Workspace for all work emailing, as well as Google Docs to document share. We keep all important documents such as setup documents, ABN and other account information, as well as customer information, ordering receipts, and the like. This enables us to ensure that we have access to these documents whenever we need them, and that we don't have to track hardcopy documents.
  • Excellent emailing application
  • Great ability to store, sort, and share documents
  • Google Docs also can read and edit Microsoft documents
  • Creating email signatures with links and images can be frustrating
I use Google Workspace every day, and have a personal and work email account with Google.
I especially like the ability for third party applications to link with Google Workspace. We use Trello to track a lot of our projects, sales, and research & development ideas. The fact that Google Workplace integrates with numerous other applications makes it very useful and versatile.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is used across the entire organization, mainly for email. Gmail is the best provider we have ever used - it is easy, user friendly, and fast compared to the major competitor. Because Workspace is a Google owned product, our domain based emails are used to log into every Google owned service out there, which makes things much easier.
  • User controls
  • Domain based email addresses
  • One login to many websites
  • Should be easier to control what users are / are not able to do
  • Admin dashboard should be easier to use
It is perfect for every business type and solves a lot of needs. From one login to many websites, to closely controlling what employees can access, and best of all - the domain based email service. We use it for our business and recommend it to all of our clients. It beats the pants off Office 365!
Matthew Gehrman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is leveraged across the agency as our primary cloud storage, email, shared docs/spreadsheets, and chat platform. We've been utilizing this system for eight going on nine years now and I have no complaints. The system is very easy to implement, add users, and manage our storage needs.
  • Cloud storage & file sharing.
  • Simple email platform.
  • Ease of use & implementation.
  • Authentication across multiple third-party applications.
  • Email cleaning & archiving could be improved.
  • Google Sheets needs functions improvements.
  • Document conversion is a bit off at times.
Google Workspace is great for businesses of all sizes that require ample cloud storage, simple email platform, calendar management, and simple CRM/third-party application integrations. I highly recommend Google Workspace for cloud storage and email over Office365, but there are of courses situations where both are necessary such as Excel & Word. [Where] Google Workspace could improve the most is the Sheets application. I would much prefer the formatting, pivot tables, and functions implementation to mirror Excel. Google Docs though [is] an excellent and simple document editing application. It would be nice if there were some user customization options.

All in all I've been very happy with Google Workspace and will continue to leverage for our business for the foreseeable future.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace [(formerly G Suite)] is used for all email and Google access for staff and students in our district. We use mail, drive, docs, classroom and other. Having google as a one stop shop for so many different needs helps us keep problems to a minimum. Having all of the apps that Google hosts available to us in the cloud also keeps costs down on-site both in terms of hardware and maintenance.
  • Email is great. It doesn't require any on-site hosting.
  • Having one account that is able to use so many different features is very convenient.
  • Google Workspace for education is nice for allowing teachers and students to participate in their respective roles.
  • The admin functions often times do no allow for mass changes behind the scene.
  • When there is downtime, there is no option for offline access and any troubleshooting is out of our hands.
  • Getting support can sometimes be difficult. While I can always get someone, it can take a while and/or require a callback.
Google Workspace [(formerly G Suite)] is great for schools and small businesses. While I've never been part of a large organization (>2500 people), I imagine that some of the behind the scene changes can become increasingly difficult as you increase the number of users. There are third party apps and cloud companies that allow for some of these changes, but it would be better if it was natively available through the Google Workspace GUI.
Amy Pyles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace allows our team to easily collaborate on documents from any device, any location. It’s extremely user and administrator friendly. We would not have been able to maintain our business operations as seamlessly as we have through the pandemic without Google Workspace. Our entire organization uses it and we share documents & collaborate with our clients and vendors through it.
  • Collaborative documents
  • File storage & management
  • Email
  • Easy video conferencing through Google Meet
  • Easy to use
  • It isn’t accessible by all organizations causing barriers to sharing documents and using the full functionality.
  • Google Meet is handy but doesn’t perform at the level of Zoom.
  • More robust features needed in Sheets to get full team adoption.
Google Workspace is great for teams who need to build presentations and documents together. It provides all major corporate communication and file storage needs for small to medium businesses. It is well suited for digital-first teams that need to be able to work from anywhere, any time.
November 14, 2020

Still the Best

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Google Workspace across the entire company for all employees. It houses our most used tools, including email, video calls, calendars, document storage, file sharing, and so much more. It makes it easy to onboard and offboard employees since most essential services are linked to a single login in one way or another.
  • Google Workspace is incredibly useful for user management. Automatically assigning licenses or restrictions by organization is particularly great.
  • Google Workspace is reliable. We haven't had a major outage in all the time we've used it.
  • Support is actually pretty good. Calling my ISP or domain registrar is always a pain, as I usually find I know more than them about their own products. Google Support is generally competent with helping people with Google Workspace.
  • Google needs to work on a more consistent onboarding process for organizations that haven't used Workspace before. A bad agent can delay the process by weeks.
  • Google needs to work on consistent naming and branding for things. Workspace/G Suite/Apps, Hangouts/Chat/Talk/Meet/Voice and various permutations have made the past 5 years of Google products a chore to keep straight.
  • While the constant updates and feature updates are nice, they can mean an interface that changes regularly, and occasionally good features that are lost.
If you're eligible for Education or Nonprofit, absolutely give it a try. It's free, and it provides so many essential services. For businesses, I haven't found anything that has all the features of Workspace for the price. If you have a personal Gmail account and want the same for your business with management tools, then Google Workspace is absolutely the way to go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're using G Suite across our entire organization. We switched from desktop applications and a hosted mail server to G Suite for all of our email and document needs. My only regret is that we didn't make this change sooner! In addition, we make extensive use of Drive in order to manage all of our shared files across the entire organization. This gives our team the ability to sync necessary files to their computer and/or devices and retain access to anything in the cloud.
  • Directory management for users and groups.
  • Email and calendaring.
  • Document creation and storage.
  • Ability to share subfolders of Team Drives.
  • Calendar sharing and delegation.
  • Resource management.
G Suite is perfectly suited for organizations of all sizes looking for an all-in-one solution for email, calendars, contacts, user management, and cloud storage. It's an added bonus that it uses tools that our users are already familiar with (Gmail, etc.). In addition, it's not as costly as Office 365 or other comparable Microsoft subscriptions.
Jillyn Dillon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I've been using GSuite since it was a free service. It used to be pretty much identical to free GMail accounts, but over the years, Google has added a lot of features and upgrades. GSuite is an excellent replacement for Exchange email services. It's easier to manage and set up, and in many cases, it's less expensive too. It also has many more integrations that Exchange generally offers, though that's improving.
  • Email, obviously.
  • Online video chat.
  • Document creation and sharing, even co-editing.
  • Online cloud storage for files, documents, etc.
  • Google Identity, which allows you to use your GSuite ID to log into all kinds of things online with good security and minimal password management.
  • Online surveys and forms.
  • Calendar and meetings.
  • Integrations.
  • The support is mediocre.
  • It can be confusing if you need to change something — upgrade, etc.
I recommend GSuite to clients all the time. It's a great email solution for most businesses, because it provides excellent stability and receivability, along with a bunch of additional services you don't typically find in a single package. It also integrates with pretty much everything out there that does integrations — CRMs, scheduling tools, Slack... Got a space-age microwave? It probably connects to GSuite. Just kidding. But seriously, the GSuite API is great, and nearly every SAAS developer out there integrates with it.
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